Shanghai and Tokyo

If I could give it zero stars I would. Their websites shows they close at 11 PM on Sundays. The lady in the front started screaming at me that they close at 10:30 (even if they did it is not acceptable to speak to your customers like this). "Hurry up, what do you want don't ask no questions, didn't you look at the menu". This lady was rude and disrespectful for no reason at all. Even after I showed her the site she continued to be rude. After reading going online and reading the reviews. I see she has a problem this was not an isolated incident. The food was decent, I will give them that. I will never return to a place that does not value it's customers.

So I ordered a lunch special which either comes with a soda or egg roll. I told the lady I’ll get xyz and she said the price. However when I got my food I asked for the soda and she said next time say you want a soda! I beg you pardon? Aren’t you supposed to ask me if I wanted an egg roll or soda? She was very nasty to me plus she sneezed all over the cash area without covering her mouth. Also, the food is disgusting with no flavor. I would not recommend to come here because they have terrible customer service and the food was 1.5/10. I gave it that because it’s eatable. Change the attitude and put some flavor in the food if you want to continue to stay open.

Shanghai's and Tokyo Restaurant in Homestead, FL, offers an amazing blend of Chinese and Japanese cuisine. The sushi is fresh, and the flavors are authentic. The service is friendly, and the portions are generous, providing great value for the price. The restaurant has a cozy atmosphere, making it perfect for a casual night out or takeout. Highly recommend their General Tso’s chicken and the sushi rolls, which are always on point. If you’re looking for a place that serves both quality Chinese and Japanese food, this spot won’t disappoint!

I’ve purchased multiple times and have always been very pleased so when I placed my order and found pork in it I assumed when I called that they would apologize. I called and was told to drive back and they would make me a new one when I explained I don’t eat meat and biting into a piece of pork made me sick so could they just credit my account so at least my kids could order because I didn’t want the same mistake happening again I was laughed at and when I said it wasn’t funny she hung up on me. I called back and she said she didn’t care if I wasn’t okay with it and hung up again. I doesn’t almost $100 on food for my family and only asked to be refunded or given credit for my meal.

Welp I should’ve learned my lesson from the reviews , I placed an uber order, AS SOON AS I PLACE IT I call and simply tell them to “take off the vegetables and eggs” and they’re telling me to call uber and bla bla and then he says my order is ready… so you’re telling me in the matter of 3-5 minutes you cooked2 orders of eggs, shrimp, vegetables and noodles. And if it takes that long to make that then it shouldn’t have been a problem to make another one with my SIMPLE request, which was no vegetables and eggs (no it didn’t give me the option on uber)