I can highly recommend Rivera Events. I wanted to book an entertainer for my daughter’s 6th birthday party and my initial enquiries with Rivera Events led to a conversation with Vanessa who was understanding of my requirements, helpful and communicative throughout the planning.
We booked ‘Ariel’ princess as the entertainer and can give her a glowing review. She was absolutely fantastic! She was on time and ready to go as soon as she arrived. She arrived in costume and brought all the bits she needed for games. The kids loved her! She sang a song and then engaged them in lots of games like dancing and limbo and the giant flag game. All the kids were into it (I had about 22 there, boys and girls).
She worked hard while she was there and was very professional and polite. It was a pleasure to have her there and she made the party a success. Lots of the parents were commenting on how great she was.
I will definitely look to Rivera for future events.
Similar to other reviewers, we chose Rivera Events to provide catering services for my son's 1st birthday after Vanessa sold the company to us as being a "family business" with many years of experience. We requested 40 hot dogs, 40 hamburgers, 40 pan con lechons, and baked beans for 40 guests from 12-3 PM.
To start, the cook was unprofessional and rude, pulling a random party guest to the side at around 1:30 PM and telling him that he was "leaving at 2 PM (an hour before the agreed upon time) because "no one was really eating". This confused guest informed me at which point I called Vanessa for clarification. She confirmed it was until 3 PM and the cook didn't so much as glare at my direction or apologize for the misunderstanding. He maintained his gaze downward and just started grilling some hot dogs -- it was obvious he did not want to be there. Then, I had MULTIPLE guests come up to me to tell me that he was only offering them hot dogs and hamburgers, despite me having paid for 40 pan con lechons and baked beans as well. My husband's cousin even told me that at one point he went up to the cook to ask what he had and that the cook replied "I only have hot dogs". We are a hispanic family, in no way are my relatives going to choose a hot dog over a pan con lechon. When my husband and I informed our families of the selections, some guests went to get, however, at this point, it was nearly 3 o'clock and conveniently time for him to start cleaning up.
I subsequently expressed all of my frustrations with Vanessa and received no sense of empathy for my experience despite having paid +$1200 for this service. She retreated to make irrelevant comments such as, "He [the cook] also mentioned that you had by paella so many options for your guests to choose from" (this was provided by another catering company, which I'd gladly refer to friends and family) & "there was a sign with all the food that we provided as well as him offering what we had". When we shared a picture of the bare table with NO menu on display (thank goodness for my guests and their cameras; see picture below), it was conveniently disregarded by Vanessa who clinged to the notion that the cook provided my guests with "utmost attention and professionalism", despite not having been there herself.
Lastly, being that pan con lechon and baked beans were not presented to guests, you would assume there would be a lot of leftovers as I paid for 40 people per item. Especially if guests had allegedly declined beans as the cook claimed, right? Well, I never received any baked beans to take home and only ONE tray of pan con lechon (which could hold no more than 12). I raised this concern to Vanessa four times, and to this day it continues to be left unaddressed, which is a red flag in my opinion. Her only response days later, after MULTIPLE follow-up attempts by me, was a copy of the invoice (???) saying "These are the services we were hired for and these are the services that we provided." No, Vanessa, services were not provided as agreed upon considering the above statements. At this point, her emails are starting to emulate an AI-generated auto-response with no genuine apology or some form of compensation in site.
All in all, please read and consider the ONE STAR reviews. In my opinion, this company does not genuinely care for its clients and should not be rewarded with their time, consideration, or money.
I hired Acro Spider Man for an event at a park and it was the perfect show for the children aged 2-8 years old. They were all mesmerized by his stunts and had a blast with his games. Definitely recommend!
Beyond great service! If anyone in the event planning sector needs catering services this is the place. They create a great atmosphere not only with the music but the food. They have their own servers and the quality of service is excellent.
Sonia McGlinchey
a month agoI can highly recommend Rivera Events. I wanted to book an entertainer for my daughter’s 6th birthday party and my initial enquiries with Rivera Events led to a conversation with Vanessa who was understanding of my requirements, helpful and communicative throughout the planning. We booked ‘Ariel’ princess as the entertainer and can give her a glowing review. She was absolutely fantastic! She was on time and ready to go as soon as she arrived. She arrived in costume and brought all the bits she needed for games. The kids loved her! She sang a song and then engaged them in lots of games like dancing and limbo and the giant flag game. All the kids were into it (I had about 22 there, boys and girls). She worked hard while she was there and was very professional and polite. It was a pleasure to have her there and she made the party a success. Lots of the parents were commenting on how great she was. I will definitely look to Rivera for future events.
Elizabeth Michell
9 months agoSimilar to other reviewers, we chose Rivera Events to provide catering services for my son's 1st birthday after Vanessa sold the company to us as being a "family business" with many years of experience. We requested 40 hot dogs, 40 hamburgers, 40 pan con lechons, and baked beans for 40 guests from 12-3 PM. To start, the cook was unprofessional and rude, pulling a random party guest to the side at around 1:30 PM and telling him that he was "leaving at 2 PM (an hour before the agreed upon time) because "no one was really eating". This confused guest informed me at which point I called Vanessa for clarification. She confirmed it was until 3 PM and the cook didn't so much as glare at my direction or apologize for the misunderstanding. He maintained his gaze downward and just started grilling some hot dogs -- it was obvious he did not want to be there. Then, I had MULTIPLE guests come up to me to tell me that he was only offering them hot dogs and hamburgers, despite me having paid for 40 pan con lechons and baked beans as well. My husband's cousin even told me that at one point he went up to the cook to ask what he had and that the cook replied "I only have hot dogs". We are a hispanic family, in no way are my relatives going to choose a hot dog over a pan con lechon. When my husband and I informed our families of the selections, some guests went to get, however, at this point, it was nearly 3 o'clock and conveniently time for him to start cleaning up. I subsequently expressed all of my frustrations with Vanessa and received no sense of empathy for my experience despite having paid +$1200 for this service. She retreated to make irrelevant comments such as, "He [the cook] also mentioned that you had by paella so many options for your guests to choose from" (this was provided by another catering company, which I'd gladly refer to friends and family) & "there was a sign with all the food that we provided as well as him offering what we had". When we shared a picture of the bare table with NO menu on display (thank goodness for my guests and their cameras; see picture below), it was conveniently disregarded by Vanessa who clinged to the notion that the cook provided my guests with "utmost attention and professionalism", despite not having been there herself. Lastly, being that pan con lechon and baked beans were not presented to guests, you would assume there would be a lot of leftovers as I paid for 40 people per item. Especially if guests had allegedly declined beans as the cook claimed, right? Well, I never received any baked beans to take home and only ONE tray of pan con lechon (which could hold no more than 12). I raised this concern to Vanessa four times, and to this day it continues to be left unaddressed, which is a red flag in my opinion. Her only response days later, after MULTIPLE follow-up attempts by me, was a copy of the invoice (???) saying "These are the services we were hired for and these are the services that we provided." No, Vanessa, services were not provided as agreed upon considering the above statements. At this point, her emails are starting to emulate an AI-generated auto-response with no genuine apology or some form of compensation in site. All in all, please read and consider the ONE STAR reviews. In my opinion, this company does not genuinely care for its clients and should not be rewarded with their time, consideration, or money.
Veronica Caballero
4 months agoI hired Acro Spider Man for an event at a park and it was the perfect show for the children aged 2-8 years old. They were all mesmerized by his stunts and had a blast with his games. Definitely recommend!
Valentina Castillo
3 months agoBeyond great service! If anyone in the event planning sector needs catering services this is the place. They create a great atmosphere not only with the music but the food. They have their own servers and the quality of service is excellent.
katie cannon
2 months agoThe best! Thank you for helping make my Christmas dreams come true