Fit & Go Pets

I just adopted a dog from St. Kitts and used fit & go to board her after she was imported into MIA until I could come down to get her. I couldn't be happier with the experience. They were SO helpful during the whole importation process. The staff maintained excellent communication throughout my dog's stay once she made it to MIA, keeping me updated with regular check-ins and photos. It was clear that they genuinely care about the well-being of the pets in their care. My sweet girl is on her way home happy and well-cared for. I highly recommend this boarding facility to any pet owner looking for a reliable and caring place for their furry friends.

Our large GSD traveled with us from the west coast for a hurricane evacuation, and we brought him to Fit & Go to enjoy play and a dog friendly environment for a break from our hotel room. Angela and the staff were so reassuring and welcoming to our doggie. They sent us several updates with videos and pictures. We highly recommend and will always bring Junior back when we return to Miami.

(Read if you have a dog that needs individualized care or overheats fast— we ended up at the animal hospital.) Do you have a larger dog that enjoys being outside, playing with other dogs, and knows when to calm down and take a break? If so, this is the place for you. However, if you have a smaller dog, a flat-faced dog, or a big dog that can’t handle the heat well and needs individualized time away from other dogs, then this is NOT the place for you. When I looked for a dog daycare for our French Bulldog to stay for three nights, Fit and Go Pets seemed like the perfect choice. They are highly rated on Google and present themselves well online (clean website, multiple appealing services). However, what you see online isn’t necessarily reality. This is a great place for larger dogs. In my opinion, it’s ideal for dogs that can handle the heat, know when to take breaks, and can be independent. When I first called Fit and Go Pets, the staff was amazing. I expressed my concerns about our dog’s flat face and how he overheats quickly, so his time outside must be limited. They assured me they have experience with this breed, which made me feel confident based on the positive reviews I read. Upon arrival, I found the facility to be small, but I expected that being in downtown Miami. I had asked about an indoor play area, knowing it was essential for my dog in the Miami heat, and they confirmed they had one. However, the indoor area was cramped and more of a space next to where the dogs sleep at night. The outside area is what they primarily rely on to entertain the dogs (a nice size yard with pools, ropes, and balls), which is why I emphasize that this daycare is focused on larger dogs. The staff were friendly and showed us around. However, I felt uneasy that they weren’t taking notes when we gave specific instructions. In the past, other dog daycares have taken detailed notes for us. Given our dog's specific needs, I expected the staff to record them to ensure consistent care. We emphasized that his time outside needed to be limited, as he tends to play and run nonstop and doesn’t recognize when he’s overheating. The response we received was that they knew his breed and understood he needed to be inside for most of his day. After dropping off our dog, I felt uneasy about how many dogs they take in. If you have a small dog, please note that the sleeping area for smaller dogs is quite small. I was shocked at the size of the kennel for the night.Fit and Go is a genuinely caring dog daycare/boarding facility. Their communication was great; any time I had a question or wanted a photo, they responded on WhatsApp within an hour. They were very sweet about sending messages about our dog, which made us feel good while we were away. However, I have to give them 3 stars because we had to rush our dog to the animal hospital immediately after picking him up. When we arrived, he walked into the lobby with bloodshot eyes, gasping for air, and showed no excitement to see us. I was shocked. I’ve never seen him like that before, and I believe that if he had stayed one more night or even a few more hours, he would have overheated and faced a near-death situation. When we picked him up, the staff didn’t seem phased by his breathing patterns. Anyone who knows the French Bulldog breed would recognize this as a telltale sign of heat exhaustion. We rushed him to the nearest animal hospital, where he was treated for extreme core body temperature and swelling in his throat from heat exhaustion. It is clear that the staff at Fit and Go Pets are focused on many dogs and may not always pay attention to the specific needs of each one. We had told them from the start that time away from other dogs was necessary (even indoors) if he got too tired or hot, and they confirmed they could accommodate this, but it seemed they didn’t follow through. At pick-up, the staff tried to explain that this is how French Bulldogs breathe, as if we didn’t know our own dog. Anyone would recognize that he was on the verge of heat stroke.please take what you can. Thank you.

My senior dogs (lab mix and hound mix) love Fit & Go Pets! We get pictures and a daily video of them interacting with the other dogs. We were nervous finding someone to take care of our dogs with being new to the Miami area but this will be their home away from home. They love it and come home happy.

We love Fit & Go Pets! They always take good care of our dog and give her the best haircuts! She’s always happy when we come to pick her up. They communicate great and it’s always so easy dropping off and picking up!