I brought in a piece of my wall for them to paint match color and sheen so I could repair a small section of a wall. Painted my section and the next day realized color was wrong and so was the sheen. Called the store and explained that their employee did the paint match and sheen match, but they were wrong. I asked if I could return the quart of paint and they said yes. At the store today tried to return it. Person opened the can and said you can't return it (we used about 2 inches out of a quart). He blobbed paint all over the top and side which I didn't see right away and of course I have it all over my hand, arm and clothing. They lost a good customer over $25.
The employees are very helpful and friendly. I spent about a month and 10 samples later before I made my decision on a color, but they were very patient and helpful. They have various supplies in store as well. They would be considered a smaller store, but have everything you'll probably need.
This store and its staff are amazing. I prefer to shop at this store instead of others which are closer to me. Do not be afraid to ask any questions, they always have the right answers.
The girls he has working in there don't know English very well and don't care about the customer needs. The manager it's less than useless. I just wanted 2 part epoxy something that he could recommend to me he said he has 23 different kinds and I should go home and do my research before coming back in... Isn't that the point. Isn't that why I am there talking with you. They will never get my business again and you should consider going to Benjamin Moore instead.
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Alexis Sanchez
a week agoExcellent service, very friendly guys, my favorite store in Key Largo
Lisa Hatyina
2 years agoI brought in a piece of my wall for them to paint match color and sheen so I could repair a small section of a wall. Painted my section and the next day realized color was wrong and so was the sheen. Called the store and explained that their employee did the paint match and sheen match, but they were wrong. I asked if I could return the quart of paint and they said yes. At the store today tried to return it. Person opened the can and said you can't return it (we used about 2 inches out of a quart). He blobbed paint all over the top and side which I didn't see right away and of course I have it all over my hand, arm and clothing. They lost a good customer over $25.
Jamie R
7 years agoThe employees are very helpful and friendly. I spent about a month and 10 samples later before I made my decision on a color, but they were very patient and helpful. They have various supplies in store as well. They would be considered a smaller store, but have everything you'll probably need.
Antonio L Martinez
2 years agoThis store and its staff are amazing. I prefer to shop at this store instead of others which are closer to me. Do not be afraid to ask any questions, they always have the right answers.
James Hides
7 years agoThe girls he has working in there don't know English very well and don't care about the customer needs. The manager it's less than useless. I just wanted 2 part epoxy something that he could recommend to me he said he has 23 different kinds and I should go home and do my research before coming back in... Isn't that the point. Isn't that why I am there talking with you. They will never get my business again and you should consider going to Benjamin Moore instead.