Professional Management

My mother age 85 lives on a top unit. The wood on the side is was rotted. They replaced it over 3 years ago. I have been calling to have it pained before the wood rots again. Spoke with property mgr. Ange, spent pictures as requested. No one has come out. They are rude when you call. You have to ask who you are speaking to and they ask why you want their name. Poor customer service. Never see a maintenance person cleaning. I clean around my mother’s property to keep up. That is not my job. They need to revamped to professional employees. 🤬🤬🤬

Terrible Experience with Professional Management & Association Services, Inc. I cannot emphasize enough how dissatisfied I am with their services. Here are some of the reasons why I would strongly advise anyone to steer clear of this company: 1. Incompetent Staff: The employees at Professional Management & Association Services, Inc seem to have absolutely no clue about how to manage a community effectively. They lack the knowledge and expertise required to handle even the simplest of tasks. It's clear that they are not adequately trained or qualified for their roles. 2. Poor Communication: Communication is key when it comes to community management, and this is where Professional Management & Association Services, Inc. falls flat on its face. They are incredibly unresponsive and often take days, if not weeks, to reply to emails or phone calls. It's frustrating to have to chase them down for information or updates. 3. Lack of Transparency: Professional Management & Association Services, Inc. fails to provide clear information about monthly financial statements and or accuracy on the yearly budgets. It's impossible to trust a company that is so opaque in its dealings. 4. Neglect of Maintenance: Our community's common areas have deteriorated significantly under the supposed care of Professional Management & Association Services, Inc. 5. Disregard for Residents' Concerns: It's clear that Professional Management & Association Services, Inc. couldn't care less about the concerns and grievances of the residents. They dismiss complaints with indifference and offer no solutions or resolutions. In conclusion, my experience with Professional Management & Association Services, Inc. has been nothing short of a nightmare. They are unresponsive, and unprofessional. If you value your peace of mind and the well-being of your community, I strongly advise you to look elsewhere for a competent and reliable community management company. Professional Management & Association Services, Inc. is, without a doubt, the worst company I have ever had the displeasure of dealing with.

I've tried to contact them and left messages 3 times to make them aware of a roof leak. It's been a week and have not heard from them. Horrible customer service. The good ratings are fake. Don't believe them. Update: After giving this company a 1 our of 5 stars, I am revising it to a 3 out of 5. This company is very attentive to home owners concerns once the management becomes aware of the issue. This is more likely to occur if you send the administrative managers an email along with any photos of the issues. The phone messaging system is all but useless as for some reason messages are not relayed to the people in charge. I hope that this will be resolved and they can become a truly top notch management company.

Silviana: Horrible service, lack of professionalism and communication with clients. Unresponsive to calls and when you finally get them to answer they say “i will transfer you” but really they hang up. 0/5

It took me nine months to get a new water meter...$99 for one person. Kept saying I had a leak but I have wood floors. Women in office are rude. Only person that does anything is Carolyn. Had water intrusion from Irma and they said it wasn't their fault. Had a roof leak for over 2 years and water intrusion on my east wall. NEVER call you back NEVER answer phone. Certainly don't stand up to their name Professional. Didn't want to give them any stars but can't post without it. DO NOT USE THIS COMPANY!!