Baker’s Cay Resort Key Largo, Curio Collection by Hilton

The scenery doesn’t disappoint and is accurate to the picture's. Restaurant staff are kind and the food is delicious. The local animals such as iguanas and kitties are adorable and entertaining (even the squirrels.) We enjoyed the delicious, fresh drinks at the poolside bar. Everything was very clean and meticulous throughout the resort. Our only complaint was a loud wedding party that woke up this light sleeper as everything echos in the halls. If you are a light sleeper, you’ll hear every door slam and child scream. Also, housekeeping didn’t always refill our small towels, coffee, and toilet paper which was a bummer to keep having to ask. Overall, the resort was gorgeous and again the view was breathtaking!

My family ( 14 yr old and 10 yr old) and wife had a really nice time at Bakers Cay Hilton. Really peaceful setting and very clean. The room shower was amazing. Beach areas have great views and lots of trees around to give shade if you’d like. Everything is close by while at the resort. Pool was nice with an adult and family side. Service at the beach area was great, staff was very attentive and it was easy to room charge food and drinks. Some fun things to do at the resort as well. One big complaint was each day we stayed, there was a wedding for 3 days in a row, which caused us to be kicked out of the hammock beach at 1 o’clock and therefore loud music from about 3pm to 8pm and the random loud semi intoxicated individuals near bedtime. For the room prices I expected peace and quiet. 1 wedding I most certainly would overlook, but 3 in row in too much.

My disappointment with this resort grows the longer I think about our experience. For $895 per night you would expect what’s advertised- a 4 star resort. That is not what we experienced. The primary issue was the room, particularly the mattress/bed, which was extremely uncomfortable and strangely caving in towards the shoulder area. We lasted one night in the bed and resorted to taking the mattress out of the fold away and sleeping on it on the floor for the next 2 nights. We also discovered a urine stain on the foldaway mattress as we were putting it back the last morning. We figured all rooms would be similar so didn’t consider saying anything. We did ask for new pillows, as those were like deflated sacks of feathers, but the replacements were not much better. Our backs and necks are killing us. Other things to note- the room is in need of some TLC overall- bubbling laminate floors, scuff marks on the baseboards, filthy sliding door handles, shower silicone peeling off. The service was variable at the restaurants. The first night we waited about 40 minutes to get our food, but the last night was much better. Hot tub at the pool had a weird problem with the jets bubbling up instead of typical jetting, and the control was broken. I will say the location is nice and our view from the room was great. There’s not a whole lot more that was positive, and for that we cannot recommend this resort. We did report the mattress issue this morning and were refunded some additional charges which was nice, but it does not rectify our disappointment. Edit: I spoke to management again today. I added that on our way out of the resort we saw maintenance men carrying mold covered mattress out towards the parking lot area. I’m not sure if that was ours, but regardless a major health and safety issue. Today management (I believe here name was Rochelle), was very understanding and apologetic. We received a partial refund which does make us feel better. Unfortunately we will never get those 3 nights on vacation back, and I would not stay here again.

We loved staying at Baker's Cay in Key Largo! Definitely the highlight of our week-long South Florida trip. Traveling as a family, there was something for everyone. Our kids loved the arts and crafts with Camille, pineapple scavenger hunt, swimming in the heated pool and the calm ocean. We loved the convenience of the on-site restaurants, yet being close enough to town that we could easily go to many restaurants in town also. My husband and I would like to come back for a couples trip, the layout of the resort was beautiful and was the closest we have come to the landscaping of Maui in the continental US. It was a treat to wake up each day and have a beautiful, tropical, garden view out our window. Special shout to Meghan for helping make our trip extra special, celebrating my daughter's birthday and helping us get the perfect room for our family. We hope to return sooner than later. We loved this resort!

The rooms are well appointed (but loud because everything is made of concrete) . Keep in mind this is a wedding destination (they are well organized and it’s a beautiful spot) and there are a lot of weddings happening especially on the weekends and what that brings with it. Multiple areas to sit and get away from people and public spaces are nice. Dry Rocks has great food especially the sushi (only offered one night a week). Service overall is great across the board. Multiple spots to get out of the wind and get some sun pool side or beach side or just shade under the trees in a hammock. Side note: If you need a family picture I would hire a photographer to come take a family portrait here or head shot tons of backgrounds and areas for that. Great sunsets from the beach and docks. I used the spa and booked a massage same day. It was nothing short of amazing!!!! Missy who is a great listener and extremely great masseuse. Overall I had a great visit but wish that it wasn’t so loud in the rooms.